Excessive Computing technicians and Engineers have been supporting local businesses in Wilmington, NC for over 7 years. We install, service, and repair everything technical from Computers and Laptops to Telephone Systems, from Networks and Servers to Flat Panel TVs, and from Custom Application Development to Website Design. Need that new flat panel delivered and wall mounted? No Problem! Virus infected your entire network? We will eliminate it! Lost data? We get it back! Need Point Of Sale Systems? We set them up, service them, and back them up! Need On-Call IT support with remote support capabilities? Done and Done. If it can get a virus, loose data, be hacked, ring, or display an image, we support it.
We proudly serve the following cities:
Wilmington, Leland, Belville, Navassa, Porters Neck, Monkey Junction, Murryville, Ogden, Topsail, Surf City, Figure Eight Island, Castle Hayne, Holly Ridge, Burgaw, Rocky Point, Wallace, Atkinson, Currie, Watha, Penderlea, Point Caswell, Ivanhoe, Maple Hill
Licenses / Credentials:
• Electronic Engineer
Locating a Wilmington Computer Repair Company you can rely on
You’ve probably experienced it before, that blue error screen or maybe your computer wouldn’t come on at all. Computers can be very useful tools when they’re working correctly or extremely frustrating when they’re not. Just like people, our computers require some TLC from time to time to function at their best but no matter how well you treat your computer, things can go wrong. You know how computer problems can affect production and your profits if you run a company or home business.
Even if you’re reasonably computer savvy you may reach a point where you have no choice but to call a professional Wilmington computer repair technician for help. Computer repair has become a popular and profitable start up business and there are so many companies and individuals claiming to be the best. How do consumers know which computer repair company is really going to do the best job? You’ll need to do some research to find the right Wilmington computer repair service for your specific needs.
Wilmington Computer Repair: On Site or in the Shop
When you’re looking for a Wilmington computer repair shop, start by searching for one that offers on site repair. If you need your computer up and running as soon as possible you don’t want to take it out to a shop and wait days or sometimes even weeks to get it back. With onsite computer repair becoming the norm you can often have your computer back in service in just a few hours or less. You'll surely find Excessive Computing to be your best option.
Obviously there will be times when the problem is beyond the scope of an onsite call and the computer will have to be taken to the shop for repairs. If you own a small company or home business, all your important files may be on that one hard drive. Despite the fact that we all know we should regularly back up our data, many of us don’t. We tend to take it for granted that our computer won’t crash. But if it does, it can be a little scary to put your computer in the hands of someone you don’t know. You need to find a Wilmington computer repair service that you can trust and that will protect your data and your privacy.
If you learn that your computer needs to be taken in for repairs ask about how long it will take. Some computer repair shops can take as long as two to three weeks to get your computer back to you. We don't. You really shouldn’t have to wait more than a day or two, and most jobs will only take a few hours. A Wilmington computer repair company may have to send your computer back to the manufacturer for repairs or to have specific parts replaced. Find out if your computer can be fixed in-house or if it needs to be sent out. This can have a lot to do with how long it takes to get your computer back. If you can’t be without your computer for a few days you may need to shop around.
Wilmington Computer Repair: Quality Technicians and Good Rates
Find out if the Wilmington computer repair company technicians are certified to work on your make of computer. If a computer repair service is going to be any good at what they do they need to be qualified to solve even the most difficult repair problems. Most computer manufacturers offer special certification programs for their specific computers. Having a certified Wilmington computer repair service won’t guarantee that your computer will be fixed but it’s a good sign that they have the knowledge to know what’s wrong with it.
Ask about pricing. A Wilmington computer repair company may charge by the job but for the most part you’ll will find most charge an hourly rate. Look for a company that will give you an accurate quote before they begin the work. If your computer must be taken to the shop for repairs make sure it is their policy to contact you for approval if they find additional problems that will increase their original quote. Find out if there is a service or diagnostic fee. Some Wilmington computer repair services may charge a fee for making a house call or checking out your computer whether they can repair it or not.
Ask the Wilmington computer repair company what their policy is if they can’t fix your computer. Of course it would seem logical that you shouldn’t be charged if the technician can’t fix your computer, but many companies will still charge you for their time and effort so this may be a feature you’ll want to ask about up front.
Getting a Guarantee from the Wilmington Computer Repair Service
Does the Wilmington computer repair company provide a guarantee on the work? Be sure you get a guarantee on the work that was done. If your computer still isn’t working right or it breaks down shortly after you get it back then you’re not only going to be out a lot of money but your computer still won’t be functioning. Some computer repair companies will offer a limited 30 to 90 day guarantee on their services but some will actually guarantee their work for as long as 6 months. Some computer parts may also have a manufacturer’s guarantee.
So if your computer begins behaving badly by running slow, freezing up, throwing error messages at you or simply refusing to come on, it may be time to look for a qualified Wilmington computer repair service. You may need to do some searching and ask a few questions but the little added time you spend to locate a reputable company is going to be an important factor in getting your computer up and running again. You’ll find that most Wilmington computer repair services are skilled at what they do. Finding one you can trust to do the job right can prove to be invaluable to the health of your computer.